Returns & Exchanges
At Interior Secrets, we want you to love your new space, which is why we offer a 30-day return policy on most of our designer furniture and home decor. If your selection isn't the perfect fit, our streamlined process ensures a hassle-free experience to help you find the right piece.
Return Process
- 1.Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to start the return process within 30 days of delivery.
- 2.Prepare for Pickup
Ensure all items are unassembled and securely repacked in their original protective packaging to prevent damage during transit and qualify for a full refund.
- 3.Schedule Collection
Once your request is approved, our specialized furniture couriers will contact you to arrange a convenient time for the collection of your return items.
- 4.Receive Your Refund
After our quality control team inspects the returned goods at our warehouse, your refund will be processed back to your original payment method, excluding shipping costs.